WOW! Customer service are fantastic very helpful. The offered was, you can pick another jacket at no extra cost and in case the jacket you like is cheaper than the original order, we will be more than happy to give you a refund for the price difference. I picked this jacket as the branding and logos are discreet. Thank you for sharing this with us. Posts. Hi DavidWe are happy to see this; what a fantastic review! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Both sales and refund happened quickly and easily. Ordered a jacket didn't receive it been going backwards and forwards for over a month trying to get my money back after 30 emails still no luck keep being told it's being investigated but the delivery company already said they delivered it but it was just left on a doorstep and someone must have taking it so what's to investigate! its not about spending 70 and then 5 for shipping which is supposed to take 2-3 days, its the fact that if the shipping says 2-3 days why is it taking over a week and when you contact them they dont reply? Cheers! Absolutely superb service and communication from the company . 2023 Trustpilot A/S. Very professional company and can tell they care about there customers. Absolutely amazing from start to finish. Hi TonyOur sincere appreciation for your wonderful review. from Footasylum. All our product sizes are based on UK standard size, and they are true to size however, we understand that everyone has their own fit preference. Hi VictoriaThank you for shopping with us and thank you for complimenting our products and customer service. Great coat, lovely quality. Our apologies for the inconvenience. We ordered with high hopes and we were delighted to not be disappointed. Hi LauraWe are happy to help. I was kept updated about the order and deliver date and time. Brilliant company and customer service Thankyou so much :). It goes against our guidelines to offer incentives for reviews. Hi C. JacksonThank you for writing a review. Hi JackieWe want to thank you for your patience while our team our doing its best to sort out the problem with our courier. Customer service at its finest. They have no phone and dont respond to emails. Great communication and fast replacement, with no quibbles at all.We will definitely purchase again from this store! Hi DebbieWe are very grateful that both of you are happy with the products you got in our mystery box. Very responsive and great customer service. Cheers! They have 28 days to process the claim but it does not mean that it will take 28 days because there are instances if the reason for the claim has strong evidence, sometimes it only takes a week or two to get approved. Ordered a pair of cargo style trousers for my nephew. Either way, please contact your web host immediately. Cheers! Unfortunately the zip has broken. On our website, we have our advisory that all orders placed during that period will be delivered after Christmas. Replies to negative reviews in < 24 hours. Hi PhilThank you for sharing this amazing feedback with us. Hi JasonWe apologize if we have a slight delay in our usual response time this is due to the volume of enquires we are receiving. I dont mind mistakes at all as long as the company does its best to put it right, and they certainly did for me! Cheers! Lorenzo Veratti is a luxury clothing brand based in the UK. We would like to inform you that a disputed delivery must be investigated regardless of the reason because we as the supplier, and the courier would like to know what went wrong with the delivery, and was there any lapses on the courier's part or not. Our apologies for the inconvenience. Thank you, and we are looking forward to doing business with you again. The Jacket is beautiful. Coat is quality . Hi DebbieWe are very grateful that both of you are happy with the products you got in our mystery box. We received many returns and we did not encounter any problems with our postcode. Lorenzo Verratti | Lorenzo Verratti Clothing | Footasylum Help & FAQs Sign in | Register Find a store GBP Just Landed Men Women Kids Brands Launches SALE Outlet The Lowdown NHS Get 10% Off With Blue Light Card Students Get 10% Off With UNiDAYS Free Standard UK Delivery On Orders Over 60 We will be looking forward to your next purchase. ruched ribbed midi dress; People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Your review is appreciated. Clothing & Underwear Men's Clothing Store Lorenzoveratti Lorenzoveratti Reviews 1,191 Excellent 4.6 VERIFIED COMPANY lorenzoveratti.com Visit this website Write a review 4.6 total 1% 1-star 6% Filter Sort: Most relevant Sian Pitt 1 review GB A day ago Fantastic After Service Bought a coat in November. Suggested companies are based on peoples browsing tendencies. I bought my partner a motion sky blue tracksuit for christmas which we had a slight fault with however Customer service have been a great help and sorted this quickly for us. Hi JeanetteWe are delighted to hear that your grandson loves our Phantom Jacket. Hi LauraWe are happy that your son's birthday present came on time. Hi JoshWe appreciate the word. I reported it to customer service and expected to get fobbed off as you would with a high street store. Terms & Conditions Louis Vuitton and Emma Chamberlain want you to step into autumn in style with the French house's FW21 shoe collection. 286 posts. Hi C. JacksonThank you for writing a review. I ordered a coat for Christmas for my son. Very good service, quick delivery. Replies to negative reviews in < 24 hours. Ordered few times from these. The tracksuits I had were faulty, rips or pocket hanging off, a jacket was delivered but someone must of took it as I did not receive, they have not really wanted to know about anything now and seem to just push me away, a whole tracksuit returned due to it being faulty but they are being unhelpful. Lorenzoveratti is a great urban clothing company.They produce high quality clothes.There sizes are the sizes stated on their web site.They have a very good loyatly rewards cards were you can get reductions on orders,mu son just loves their clothes. How to find the correct spelling and folder, 404 Errors After Clicking WordPress Links, From the left-hand navigation menu in WordPress, click. Inspired by icons of the 20thand 21stcenturies, Lorenzo Veratti fuses high-fashion design with cutting-edge functionality to provide high-end style in an affordable and long-lasting way. Keeps him really warm and it's really good quality. Cheers! The delivery was exactly as promised. You can tell they take pride in their products from the quality of the packaging. EXCHANGE & RETURNS. RewriteCond %{REQUEST_FILENAME} !-f We are proud of what we do as a brand and we will continue to do our best to make sure that every product is worth the price. Cheers! Good quality and value for money because he loves it!I had never heard of Lorenzo, did a little research and I am very impressed! They came in great condition. Your effort to share this remind us that we are on the right track. Cheers! Cheers! Your feedback is highly appreciated. We listen to what our consumers say about our brand and we use them to further improve what we have right now. Thank you for complimenting our Shade 3.0 Jackets and highlighting its features. Very warm, comfortable fit. The 1st coat I ordered was left outside my front door by yodel, sadly someone decided to help themselfs to it. The. Brilliant top quality item of clothing. Verification can help ensure real people write reviews about real companies. Hi CarolineWe are grateful that you decided to share this wonderful review with us. Hi DioneWe are delighted to hear that the coat you purchased from us has exceeded your husband's expectations. We want to thank you for your continued support and we are hoping that you will continue to support the brand in the years to come. Speedy dispatch and delivery time. One happy teenager. We appreciate that you share this with us. Refresh your browser window to try again. Here are 8 tips for writing great reviews. These factors should be cleared for us to know if the courier is liable or not. Cheers! We can see that you have been offered an exchange or a refund, and we shall arrange what you preferred to have. I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . Look forward to more purchases in the future. Your effort to share this remind us that we are on the right track. Hi WendyWe want to thank you for sharing us your recent experience with us. Hi TraceyWe want to thank you for your thoughtful review. RewriteBase / No contact number for me to actually speak to someone regarding this. We appreciate it and we are looking forward to hearing from you again. WOW! We are beyond grateful that you appreciate our effort to provide you with the best customer service experience possible. We are proud of what we do as a brand and we will continue to do our best to make sure that every product is worth the price. Thank you and we will be looking forward to hearing from you again. Pretty gutted, first time customer. Thank you guys. We also ensure all reviews are published without moderation. We cannot answer you directly because we could not find your records maybe because you are using a different name. Verification can help ensure real people write reviews about real companies. We can see that this is being coordinated with DPD and our team is closely monitoring until you receive your parcel. Cheers! From this brand. What is it really like to work at Lorenzo Veratti? The packaging, shipping and time to delivery were fast. 2023 Trustpilot A/S. We can review your case so please respond to our request, we believe that we can figure out something to sort that out for you. On platforms that enforce case-sensitivity example and Example are not the same locations. This is jacket is absolutely beautiful and it keeps me so warm . Brand s. Staall is using cookies to help you give the best experience we can. What fantastic customer service! Our team is happy knowing that you had an amazing experience and we are hoping that this will not be the last time that we will hear from you. Lorenzo Veratti - We are where shoppers gain inspiration, products and deals. Ordered 50 jeans that were NOTHING like the photos at all??? Thank you and if there is anything that we can do for you in the future, do not hesitate to reach out to our support team. We reviewed the conversation we had with you we could not find the specific time and date that we asked you to buy another jacket. SPEND 100, GET 20. We provided you with clear and detailed instructions on how to return the product to us, the instructions include the complete return address. Cheers! Cheers! However it was completely the opposite. Cheers! Did you mention to our support team about your faulty tracksuit? Can you please respond to our request for your information so we can look into this matter? It is such a wonderful feeling that we made your family's Christmas a little bit more special. Thank you. Companies can ask for reviews via automatic invitations. Highly Recommend. Claim your Free Employer Profile. We take pride in our customer service and we acknowledge that still, we could have handled the situation better. Hi SianWe are a brand that gives high importance to customer satisfaction this means that we are always willing to help out our consumers with all their concerns. We can review your case so please respond to our request, we believe that we can figure out something to sort that out for you. Cheers! Happy New Year! Cheers! We understand how you feel. We give great value to customer satisfaction and we appreciate that you let us know that your family is enjoying our products. Cheers! Thank you for your trust and we are hoping that you will continue to support our brand. The. Thank you and we are looking forward to hearing from you again. . Thank you, and we are looking forward to doing business with you again. Can you please respond to our request for your information so we can look into this matter? Adidas by Stella McCartney are ushering us into winter with their cosy new FW21 collection Earth Explorer. Excellent customer service! Great quality, feel and fit fantastic so much so that he ordered another pair after Christmas and received them ready for New Years Eve! Dec 13, 2022 5 star review from Jules L. stamped.io Orbit jacket Very good, exchanged item and got refund back very quickly. Men's clothes shop Lorenzoveratti Lorenzoveratti Reviews 1,194 Excellent 4.6 VERIFIED COMPANY lorenzoveratti.com Visit this website Write a review 4.6 1% 1-star 7% Filter Sort: Most relevant JB JB 1 review GB 4 hours ago Faulty products Ordered few times from these. We cannot answer you directly because we could not find your records maybe because you are using a different name.

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