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Guiding you with how-to advice, news and tips to upgrade your tech life. From there, check to see if your device is enabled. How to Generate Art from Text Using Simplified AI Art Generator? My answer is to jettison Microsoft for something that works. If you previously had your account access blocked and now you have access back into your account, you may be wondering why youre still getting this error. I should add that this particular computer had my personal account as the main user. How do I align things in the following tabular environment? The services that require the use of this ID include OneDrive, Outlook.com, Xbox Live, and Skype. If so, please select work or school account and . My biggest qualm with this entire issue is that I cannot for the life of me get a hold of someone from Microsoft to even talk to about it. So, visit the Microsoft Web page and sign up for a new account. The error message isnt complete, wed like to see better explanations like this: It looks like theres already a work/school Microsoft account, It looks like theres already a personal Microsoft account. my email address is - ***removed*** ***Personal information deleted by the moderator. If you are prompted for a product key, see Where to enter your Office product key. If youre trying to sign in with a Microsoft account and getting an error saying, The Microsoft account you entered does not exist, this post will help you figure out whats going on. I am trying to sign in to a new computer using my Microsoft account. Thank you for posting to Microsoft Community. If the tweaks earlier mentioned do not solve the sign-in problem, the issue might have to be reported to Microsoft. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. I am baffled by this. Has Microsoft created Schrdingers Login where the customer is in a paradox of quantum superposition? Instruction to join Azure AD after Windows is already installed are at, Windows 10 doesn't recognize a Microsoft account, docs.microsoft.com/en-us/azure/active-directory/user-help/, How Intuit democratizes AI development across teams through reusability. That's because the email exists in Gmail, but as the account no longer exists in Microsoft, your account must probably have been compromised. I know the account is valid because it is the same one I am using in this forum. I'm sure if I had created a local account it wouldn't have been an issue. One easy way to fix this issue is to use the correct account type while logging in. This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. Trying to login to Microsoft can get into a strange loop being told "there's already an account" but then "That Microsoft account doesn't exist." for the same address! I have the same problem. If this situation arises, use the primary User ID instead of the additional address. If by any chance, the email address in question has been swapped with a new one, the original email address then becomes an Alias. Based on your description, I have a general understanding of your problem, through my research and testing, when you want to buy a subscription, you need to create a business account to use it, so I would like to confirm to you if you do the same? Also, a user needs to request a reset of the primary account, not the additional e-mail address. Choose from the options provided on why you need a password reset, then click Next. Check out the latest Community Blog from the community! Usually, the error user ID does not exist denotes that the user is trying to log in using an Alias. I know the account is valid because it is the same one I am using in this forum. Microsoft Outlook allows you to create an alias for your email account.It is helpful if you do . Enter a different email address or get a n - posted in Web Browsing/Email and Other Internet Applications: I cannot log-in to Microsoft. When you try to activate Microsoft 365 apps, you might encounter the following error: That Microsoft account doesnt exist. Ashish holds a Bachelor's in Computer Engineering and is a veteran Windows and Xbox user. There are various factors that can cause the Microsoft account doesnt exist issue. You can use Office Online apps at https://office.com. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. I'm retired and just want to look at the news and leave comments and don't GAF about accounts and signing in and administrators and work/school. Once the steps above have been applied, you will have successfully cleared the cached data in your Chrome browser; when you delete the cached data in Chrome, you subjectively remove any unnecessary scripts and start from a clean slate. In this case, I would like to suggest you to log into Office.com with the corresponding account by using browser, and check if it can be accessed correctly. 1. Check products or services. What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? I hope you were able to figure out what was wrong with your account. Alias account; Mistyped Email address; Deleted account; 1] The person is logging in using an Alias. You will have successfully cleaned the cached data in your Chrome browser after following the instructions above; when you erase the cached data in Chrome, you subjectively eliminate any unneeded scripts and start from scratch. Copyright Windows Report 2023. Then click on "Enable.". It is possible sometimes that, the account name was misspelled. But, I get a message saying "The Microsoft account doesn't exist. If you have an account from Microsoft, you may encounter specific errors that can cause potential issues with your workflow. 6. Microsoft Edge is another popular browser that many users use when they have a Windows computer. How To Choose Knowledge Management Software For Windows. It definitely is an Office 365 account that was being used to log in in the previous computer. Created by Anand Khanse, MVP. And we need to confirm with you that whether there is a prompt to let you select work or school account or Microsoft account when logging in. I did online training with this specific account. There you have all the information needed to fix the Microsoft account doesnt exist issue on your PC. You can also get this prompt if your Microsoft account has been deleted for some reason. Microsoft account does not exist error The User ID you entered does not exist, Outlook email doesnt exist Outlook says my account doesnt exist, Microsoft account not recognized Microsoft account doesnt exist but it does. I believe I've got the bottom of it. Select the Time range (Id suggest you choose All time). When you see the account you're looking for, select Sign in. At the moment, neither error message nor the logins show the important difference between the two types of login. So set up something, even if you have to open a new email account at Outlook.com or aol or whatever else it will take. Attempt logging in with the primary Microsoft ID. Microsoft apparently expects their customers to understand the distinction by mental telepathy! Below is a more in-depth guide on how to clear cached data on Google Chrome; I have included screenshots for visual context just in case some of the illustrated steps require more of a visual perspective in the form of images. Microsoft. We'll ask where you'd like to get yourverification code and selectNext. That said, if you get a message saying that the Email address is removed for privacy, then you may have an issue with your account, and contacting Microsoft is the only option. Send a test E-mail to the supposed user ID. Fill out all required fields. Madness. Enter a different account or get a new one" when opening outlook through Power Automate. Then we were able to add the workplace user. I DO NOT WANT MY WORK LINKED TO HOME. Are there tables of wastage rates for different fruit and veg? It also occurs when an attempt is made to log into a service using the Microsoft ID associated with a Windows device. You may be mistyping the email address. It definitely is an Office 365 account that was being used to log in in the previous computer. That should let you at least set up the machine. All kinds of mismatches or incorrect inputs can also lead to Microsoft saying that the user does not exist, even if it actually does, or at least it did at some point in time. I'm just trying to play some minecraft. Many are left puzzled and wondering about the meaning of the user does not exist error: why does it say my email doesnt exist or why is my Microsoft account not recognised? A few months ago I created this account and now it says that it doesn't exist. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. But every time, I got this error: "That Microsoft account doesn't exist. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft. I then signed OUT my personal account and it signed me in with my work account. TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. Then, check for previous emails from Microsoft. The User can sign into power apps fine,The problem comes when they need to sign into the app. Win 10 Task Scheduler with Microsoft Account, How to add an outlook email address to a Microsoft 365 Family Account that has a Gmail Login, Licenses for Microsoft 365 for Business, Shared Computers, & Local Accounts. Did this under Settings gear, Accounts, My Info. Its quite possible for someone to use the same email address as both a work and personal Microsoft account. A Gamertag is meant to serve as an identity only on Xbox. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through power automate, while using the same Microsoft account i am currently logged into, and it throws me the error. I am trying to sign in to a new computer using my Microsoft account. You only need to follow the steps carefully, and you should be able to sign in to your account again. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. That Microsoft account doesn't exist. What Is the Difference Between 'Man' And 'Son of Man' in Num 23:19? Use an alternate account to sign in (if one exists) or sign up for another one. It looks like this isn't a Microsoft account. Hope this helps someone. Enter a different account or get a new one. Gmx Email The Email You Entered Doesnt Exist.It only takes a few simple steps to create an email alias in your gmx account. More info about Internet Explorer and Microsoft Edge, How to remove Office license files on a Mac, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state, Reset Microsoft 365 Apps for enterprise activation state. If you arent an admin, see How do I find my Microsoft 365 admin? Anyway, the shortcut to making a local login is to use Shift-F10 to get to the command prompt and there issue an ipconfig /release which will disconnect the device from the network. Someone please tell me that there is a solution now. I used that email account to create this post. I can login into VSTS with my personal Hotmail account but when I try with my works account it returns "That Microsoft account doesn't exist. Guiding you with how-to advice, news and tips to upgrade your tech life. Cache in the Safari browser stores website data, which can increase site loading speeds. After the Microsoft account ID registration is completed, you can try to log in again, and the Microsoft account does not exist error should be gone. If not, select the checkbox next to the device. So, you might need to create a new Microsoft account. Head over to Accounts, then Email & accounts. Business Tech Planet is owned and operated by M&D Digital Limited, company number 12657448. Business Tech Planet is a participant in affiliate advertising programs designed to provide a means for sites to earn advertising fees by advertising and linking to affiliated sites. To learn more, see our tips on writing great answers. The login failed; when trying to log in manually (without the quick-login you normally have), it doesn't work as well, it just says that my "Microsoft doesn't exist": Key Takeaways New Member. I register with my organization email but when i try to log in its showing That Microsoft account doesn't exist. Not associated with Microsoft. Select Reset password below. A great place where you can stay up to date with community calls and interact with the speakers. In a world where businesses are embracing technology more than ever, it's essential you understand the tech you're using. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Enter the on-screen character and click Next. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(569086*a+n))}var rng=document.querySelector("#restoro-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var restoroDownloadLink=document.querySelector("#restoro-download-link"),restoroDownloadArrow=document.querySelector(".restoro-download-arrow"),restoroCloseArrow=document.querySelector("#close-restoro-download-arrow");if(window.navigator.vendor=="Google Inc."){restoroDownloadLink.addEventListener("click",function(){setTimeout(function(){restoroDownloadArrow.style.display="flex"},500),restoroCloseArrow.addEventListener("click",function(){restoroDownloadArrow.style.display="none"})});}. You can also verify by asking close contacts to whom you have emailed from that account. While it may look as if the account is incorrect, but there can be other reasons. Do I need a thermal expansion tank if I already have a pressure tank? During the installation process you get to select that: Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. This seemed to have created the issue somehow. That Microsoft work or education account doesnt exist. The User does not exist or account does not exist error is usually encountered when a user is trying to gain access to his/her Microsoft account. Time-saving software and hardware expertise that helps 200M users yearly. You wont be able to access your account, and you will receive this error. These are different to MSAs. If not, select the checkbox next to the device. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. Now click on a user account. {"@context":"https://schema.org/","@type":"HowTo","step":[{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"Visit the Reset your password webpage."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"2. If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}. Do you need it? Remember, if that fixes it, you can always add the account back in later. I can also use a dummy Microsoft account to initialize the PC and then create a local account afterward to eliminate the dummy account and end up with no Microsoft account for the PC. If no Office version is shown, you dont have an Office license assigned to the account you are signed in with. She has been the MiniTool editor since she was graduated from university. The problem is Microsofts badly documented difference between a work/school login and a personal login. Cache in the Edge browser stores website data, which speedsup site loading times. They try to login into Microsoft using an email that is an additional address added to an account rather than the primary user id of the account itself. However, double-check your account to ensure youre using the correct login details, notably your accounts email address. Learn more about Stack Overflow the company, and our products. Enter a different account or get Youre trying to login and get an error like this: That Microsoft account doesnt exist. Minimising the environmental effects of my dyson brain. Follow the steps if youre an admin user to see if the device in question is enrolled; ensure you are aware that the user device is company authorized. He has work experience as a Database and Microsoft.NET Developer. While the account may be wrong, there may be other factors that can contribute to this error. Enter a different account or get a new one. If you are signed in with your Work or School account, and dont have a license assigned, contact your Microsoft 365 Administrator to get a license assigned. On the next page, fill out the necessary details. Once selected click Schedule with Pearson VUE then go to Edit your certification profile. What is the point of Thrower's Bandolier? I am in a new position at my job and I need this in order to begin working immediately. 4. If you're using Office 365 Business or Enterprise, those revolve around Azure AD accounts, often called organisational accounts or "Work or School account" in prompts. Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. I expanded on the question, but I'm not sure what other details to give, this is pretty much all I've done. Once I was logged in I went to settings in Microsoft Teams and I noticed both accounts were in the list. All Microsoft accounts are either work/school or personal. An additional address is meant for user account recovery and security purposes. Normal accounts can be used for logging in for one or more services, such as Outlook or Microsoft365. I was having issues accessing my work/school account in the Calendar app on Windows 10. That is frustrating because the field is required. I am not using Outlook anymoreOn Mac the Search function also was not working. Look up your username using your security contact phone number or email address.
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