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>, How do I set up port forwarding on my BT Hub? How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. Unsurprisingly, we've called this gizmo Smart Scan. 3. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. A master socket is the main socket for the phone line in your home. It's not an extension socket, Press the Power button on the Hub to switch it on. BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). There are different ways to switch on access controls depending on which type of BT router you have: BT might think its smart but we know that plenty of broadband customers with a BT hub find the Smart Setup wizard pretty annoying. Alternatively choose your Hub from the dropdown to find out how to connect. If this happens get in touch with us. The default BT Smart Hub IP Address is: 192.168.1.254. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. Set the security level for your Hub's wireless connection -. >, How do I turn wireless on and off on the BT Hub? >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Disconnect the red Ethernet cable that connects the modem to the Smart Hub. It's not an extension socket. First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. Message 1 of 24 Manually assigning IP addresses on Smart Hub 2 Hi there. >, What is the Wireless mode feature on my BT Smart Hub? We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. >, How do I turn wireless on and off on the BT Hub? Every time a new device connects to your BT hub, Smart Setup automatically kicks in to prompt you to use all sorts of BT-specific services that you probably dont need. Re: BT Smart Hub 2 manager and Windows 11. how do I find out what download speed I should be getting? If you want to make any changes to the hub settings, you'll need the admin password. It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. He was once Deputy Editor of Mail Online and remains in therapy to this day. Web admin interface of the BT Smart Hub 2 router. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem Channels Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. >. Select Save to store your changes. This means that if you forget your password youll get the option to see your password hint, which should give you enough information to jog your memory. Full Fibre customers wont use microfilters. How do I set up port forwarding on my BT Hub? Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! It's on or it's off. This takes a few minutes. Have you tried Chrome or another browser. BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. If this happens get in touch with us. If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. How do I use my Smart Hub as a modem only? For security reasons you might want to change the admin password for your smart hub manager every now and again. If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. >, How do I see which of my BT Hub's wireless bands my device is connected to? It's also easy to see the Hub Manager across all devices. Then fill in the details for your Dynamic DNS service. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. Your hub is only accesible on your home LAN hence it is http and not https. With Band Steering on, the Hub steers your devices to the best wireless band for them. How do you access the BT Smart Hub Manager? For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. You dont want your neighbours taking advantage of the internet connection that youre paying for! Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. on From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. Distinguished Sage, never noticed http vs https. This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Here is our step-by-step guide to accessing BT Hub Manager. Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. You'll find it on the back of the Hub if you haven't updated it. The master socket is the main socket for the phone line in your home. Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. This last screen permits me to then continue and arrive at the hub home page. The BT Mini Hub doesn't support application sharing or port forwarding. The Hub Manager is where you can change or view your Hubs settings. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. Follow the instructions that automatically appear on the screen to change your password. First of all, you need to be at home using a device thats connected to your BT broadband hub. 16-08-2022 If you've turned Separate Bands on, you'll be able to select the channel for each band. WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. Note: you'll need a Dynamic DNS service provider to use this feature. Your Hub will be called something like BT-XXYYXX. Then follow these simple instructions: You will be asked to enter a password. The default mode here is Mode 1. How do I create a Port Forwarding rule on my Smart Hub? This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. You'll then be able to change these settings: Separate Bands. They'll give you all the details you need. Advanced settings If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!). Only change it if you're having connection problems with your device. We know its a clich but resetting works more often than youd think. The default external and internal port that is used for HTTP webserver is port 80, this may vary depending on how youre set up. If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. Learn how your comment data is processed. >, How can I set up or change the admin password on my BT Hub? BT Devices Can not access hub manager - 192.168.1.254 (or any. For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). WPA-Auto - if you're having problems connecting older devices. No, it really is that simple. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. >, BT Home Hub 5 - Information and troubleshooting guide. IP address If it's not listed you'll need to create a new port forwarding rule. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. Looking for tips on how to squeeze the best performance from it? You can re-use your filter and Ethernet cables, so please keep them. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. How can I set up or change the admin password on my BT Hub? How do I view the devices connected to my Smart Hub? Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features It's also easy to see the Hub Manager across all devices. If youve lost that card, it should also be on a sticker on the base of the router. The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. Open a web browser Type 192.168.1.254 into the address bar (where you normally type the internet address; there's no need for www or http, just type the number directly into the address bar). How to access the Smart Hub Manager The Hub Manager is where you can change or view your Hub's settings. Security type Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. How do I change my Smart Hub's wireless settings? If you do have a problem with the Wi-Fi, this may reveal what it is. Enter your email address to subscribe to this blog and receive notifications of new posts by email. The light on the left of the Hub will flash blue. How do I control the time when devices can access the internet on my Smart Hub? WPS When your device connects, it automatically chooses the best wireless band. Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. Unplug the battery pack from the power supply. The BT Hub manager lets you make changes to your BT Hub settings so you can get the best out of your wi-fi and broadband. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. If you have it, unplug all your old broadband kit, including your old power plug. To get the latest on your appointment, go to www.bt.com/ordertracking>. Your Smart Hub automatically scans for the best wireless channel. As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . You can turn it on or off. The password should now be changed to something of your choice. Wait until the lights on the modem are solid green, then plug in the Smart Hub. As a general guide, 5GHz provides better speed while 2.4GHz gives better range. Apple Airtags, M1 iMac & iPad Pro: A Spring In Apple's Step? >. Click on the title and picture of your Hub to see links to all our help. Go to the Smart Hub 1 guide. Go back to: Here are some answers to help you The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. There are a few things to try here. From the Hub Manager, click on Advanced Settings, then Wireless. Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. on Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 16-08-2022 If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. By default, your Smart Hub will have this switched off. 16h26. Switch off the router and switch it back on again. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. Any thoughts on this would be welcome. You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. BT hubs are the centrepiece of BT home broadband. >, What is the Smart Wireless feature in my BT Hub? Choose BT Access Control from the options. If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. Slide the two parts of the Hub's power plug together until they click into place. on Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. How do I restrict the wireless devices that can connect to my Hub? If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. On older models of the BT Home Hub you will see Settings rather than Advanced Settings. Youll find it on the back of your Hub. If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Security Password It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. How can I turn it on and off? Next, select the first device that you want to control and choose the days and times for which you want to set limits. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the port marked WAN, which is yellow on the Smart Hub 2. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. If that doesnt work, try connecting to the router via an Ethernet cable (shown below). Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). Note: it is on Click Advanced Settings Click Wireless Enter the admin password. You can then enter your password in the usual field to access BT Hub Manager. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? You'll need your Hub's wireless network name and password. (Make sure you're connected to your home network.) Fibre customers:Many faults can be fixed by power cycling the Openreach modem turning it off and on again. >, How do I turn off BT Access Control for a device? You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. This table shows the main differences between them. Remember you need to save any changes you make. >, Where do I find the default admin password for my BT Hub? >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. If you want to make any changes to the hub settings, you'll need the admin password. A master socket is the main socket for the phone line in your home. You'll find it on the back of the Hub if you haven't updated it. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. Enter your BT hub admin password. Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. The light on the front will change colours while your Hub sets itself up. 16h22. On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. Download the relevant user guide below or follow these instructions to get the fastest possible speed with your BT Smart Hub. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. >, Where do I find the default admin password for my BT Hub? To set up port forwarding, click a dropdown for your model of Hub. 15h07. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. If all else fails, give BTs Helpdesk a call on 0800 800 150. Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. How do I assign multiple Static IP addresses on the Smart Hub? Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. Email Barry at barry@bigtechquestion.com. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. Important! >, What is the Wireless mode feature on my BT Smart Hub? You can configure your Hub to use Dynamic DNS. By default, your Smart Hub will have this switched off. How do I connect my device to my BT Hub by Ethernet cable? The video below shows you how to set up your BT Smart Hub. Well help you ease the pain and get you to a solution - fast! Every device that uses the internet sends its packets of data through specific ports. Connect the power cable to your Hub, plug it in at the wall and switch the socket on. If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. WPA2 - the default setting (we strongly recommend you use this). My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. I am grateful for that thought, I have not used a microsoft browser for years! You want to fiddle with the settings of your BT Smart Hub. on Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. Youll be asked to enter the new password twice, to make sure its correct. The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . Youll need the Admin Password for Hub Manager to make changes to the advanced settings. Are you having problems with BT Hub Manager? Band Steering If you dont see the BT Hub Manager screen when you type 192.168.1.254 into your browser address bar: Ofcom Move Triggers Rollout of Superfast Openreach Fibre, Digitalisation & AI in 2021: What you need to know, 5 Hurdles Encountered During The Penetration Testing Process. Once youre logged in youll see a button for Advanced Settings. Full Fibre customers wont use microfilters.
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