As a general rule, though, Stubhub is a better choice when purchasing fan-to-fan resold tickets. The buying process of tickets on StubHub is similar to that of other ticket-selling websites. Fans accessed Taylor Swift tickets this week via a presale offer for Capital One cardholders; those tickets are no longer available. Press J to jump to the feed. Its a party over here. While secondary sellers use them to stay in business, primary sellers generally charge service or convenience fees because, if they want to secure contracts with venues, they have to. Due to the high demand for tickets, the prices can rise to seven skies. Stubhub's pricing structure has fewer hidden fees, so you're more likely to get an honest view of what you're paying. The fees are a gouge. I sold tickets on StubHub and when I went to transfer them on Ticketmaster and my Transfer button was grayed out. Of course, there's a chance a given show may be sold out or that face-value ticket prices may be higher than hoped via Ticketmaster when fans go to buy. Choose from the events list or search for the event through the search bar you wish to attend. Resold tickets are priced by the individual seller. [deleted] 4 yr. ago Buy and sell your Taylor Swift tickets today. Having all-in pricing on some platforms and not others is too confusing; it needs to be consistent across the marketplace, Consumer Reports Anna Laitin argued. Advertisement. Ability to search by ticket number and amount you want to spend. Ability to get tickets without visiting box offices in person. Compared to Ticketmaster, which rarely offers promotions and deals on tickets, StubHub here helps you buy tickets at cheaper prices if you are eligible for the deals and offers. Stubhub's face prices for tickets may look more expensive than Ticketmaster's, but that's because most of the fees are automatically added to the value. . If the several dozen I read are any indication, they are mostly one-note: Stop the fees please, wrote Pat McCullough, from Ohio. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. [2022], TickPick vs StubHub: Which Is Better For You? The prices fluctuate according to the value of the tickets. These days, extra fees are pretty standard in the ticket sales industry, and presumably, many users expect them. No tickets available. Got a confidential news tip? The prices and their ranges will depend on every event you have chosen. 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StubHub will show you a list of available tickets along with the section, row, seat number and price. You are allowed to sell tickets that you bought from some other ticket seller. Of course, this isn't to say secondary sellers are grifters in all circumstances. The exact amount of this fee varies by the event, but it can often be a significant charge when compared to the base price. While he was more devoted to athletics throughout his student days, he eventually came around to the realization that a career in pro sports likely wasn't the best option. FanProtect service helps find replacement tickets if something goes amiss. Something went wrong. Danielle is the author of this solution article. 2023 CNBC LLC. He turned to music instead, with his college roommate . seven seven = .hide-if-no-js { They will have to create a Ticketmaster account in order to accept the tickets. With the standard-priced tickets sold by the venues or other event promoters themselves, the venue is the one who sets the price. Office Hours. If you're a large seller, your fees can be reduced to as low as 10%, based on how much you sell, but to make a serious dent, you'll need to be sell hundreds of thousands of dollars' worth of . Ostheimer said no, sorry, he would be using the preselected question cards. Not because they were considered predatorily high, or the product of an old-school monopoly getting away with whatever business practices it likes. As reporter David Dayen noted for the New Republic last year, nearly half of Live Nations revenue comes from fees that are handled by its own subsidiary. The ticket, which supposedly cost $250, would actually be $300.75 after fees in other words, 20 percent of the tickets face value was tacked on in the form of itemized fees with confusing names. The starting price will be usual but can go in ascending or descending order in amounts if the demand rises or fall. Ability to narrow search parameters with advanced filtering. Social media is another potential landmine for fans, Gray said. You can also see all the fees broken down at the checkout. There's a surefire way when buying online, experts said: First, navigate to an artist's or event venue's website and click through from there for tickets. Learn More. StubHub began as a digital ticket scalping agency that sold secondary tickets instead of primary event tickets like Ticketmaster. The next question was about unfair fees, and how the food available for purchase near the auditorium was marked up to three times its market value, and Ostheimer did not finish reading it. Not looking for Taylor Swift? Alex Murdaugh stands guilty of killing his wife and son. Or maybe at least know why all of a sudden I cant transfer tickets. Shortly after the experiment, StubHub changed the price structure across the whole site to use back-end fees, hiding them until the checkout page. Previously there was an option to transfer and now there is not. The hidden-fee buyers were much more likely to click on tickets on the initial website landing pagetheir click rate was about 19% higher than those who saw the full price. Taylor Swift with HAIM and GAYLE. The study, co-authored by Tadelis and forthcoming in Marketing Science, set out to better understand how drip pricing affects both the quantity and types of ticket purchases through a large-scale, real-world randomized experiment. I thought someone was filtering these questions, Im sorry, he said, slightly glaring off-stage. There was a $19.50 delivery fee to cover expenses of mailing a ticket; a $4 facility charge set by the venue; a $4.25 order processing fee shared between the ticket seller, Ticketmaster, and the client, Live Nation, which happens to be Ticketmasters parent company; and a service fee, which was the largest, at $23. You can transfer as many tickets as you like. Someone in the audience stood up and yelled that they had been listening all day and would like to say something. 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There are a lot of differences between StubHub and Ticketmaster. For Ticketmaster, the biggest selling point is a flexible return policy. Choosing these higher-priced seats accounted for about a quarter of the 21% spending increase by the hidden-fee group. The company declined to comment.) On the landing page, you will witness a big white box through which you can start searching for events directly. After the switch, you will enter the email address you use to access the community in order to reset your password. [2022], SeatGeek vs Vivid Seats: Which Is Right For You? Each week, we explore unique solutions to some of the world's biggest problems. Alex Murdaugh sentenced to two life terms for murdering his wife and son. Customer service all the way to your seat, 2000-2022 StubHub. The more popular the event or the artist is, the more money will have to be spent to get a closer seat to the stage. While these particular numbers may be new to you if you do not live in the Midwest and attend canonical classic rock concerts, the gist is likely familiar. Ticketmaster's customer service includes: In addition, the FanProtect service ensures that the customer support team will help you get new tickets or explore alternative options if there are problems with your original tickets. Primary ticket dealers and resellers for events. Buy and sell your Taylor Swift tickets today. Swifties, as the artist's diehard fans are known, flooded the internet this week to buy pre-sale tickets for "Eras.". Their automated email is useless and they have not got back to me. And in case you have purchased the ticket from the same company, you can directly open it for listing from your account. And the main highlight of buying from StubHub is that the prices allotted can be a bit higher or lower than the face value of the tickets. Tickets for concerts and sporting events. Ticket fees are high but not entirely arbitrary. presale offer for Capital One cardholders, Why egg prices are surging but chicken prices are falling, U.S. senators and the Tennessee attorney general, often buy up tickets from primary sellers in bulk, Ticketmaster announced Thursday afternoon that it has canceled public ticket sale plans for Taylor Swift's upcoming "The Eras Tour.". Michael [Rapino], CEO of Live Nation, made $70.6 million last year, including $58.6 million in stock, Dayen writes. Because of Ticketmaster's more flexible returns policy, this is the service you'll want to use if you think you might change your mind about an event later. This setup allowed Tadelis and his colleagues to compare the choices made by the two groups, such as purchases and clicks towards checkout. Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM on Saturdays, and 9 AM to 6 PM on Sundays. To conclude, Ticketmaster is a good choice but StubHub is an even better option in the above-mentioned cases. See all 12 articles. Privacy Policy. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. You may also need to pay taxes whether you purchase from the United States or Canada, but that's typical of any online ticketing service. Id guess brokers who have confidence theyll get tickets. I have two tickets for a concert next month, but I won't be able to attend, since I have to work on that day.I tried to sell the tickets on ticketmaster, but they're non eligible for resale on the app/website.Can I still sell them here? That means you have a much better idea of what you're paying to start with. Different events have different buyer fees. Try pm'ing a mod at stubhub.community to hopefully get a faster response. Once you find a ticket, have a look at the ticket details then go for the well-suited delivery method. But they typically feel reasonable: Movie tickets purchased through Fandango or through individual theater sites typically have an added convenience fee of $1.50 to $2.50, which appear legitimately used for upkeep of the system. Remember, the receiver's email address must be different to the sender's email address. In short, we would suggest you go for StubHub if you like right now, but surely do try Ticketmaster next time. The above set of questions and more will be answered if you have a look at the article below, containing a comparison between Ticketmaster and StubHub. Why can't I sell my tickets through my Ticketmaster account? Doing so will bring you to the primary seller's page. Although the platform or legally, the main reason for buying from StubHub is to buy the tickets at lower rates. "If you're in a hurry trying to get your tickets which of course you're going to be because of the demand it's really easy to make a quick mistake," said Chris Cobb, owner of historic rock club Exit/In in Nashville, Tennessee. The face value price is the one you see on the website. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. 2. But its worth nothing that this case was won because the fees werent disclosed. For the August 2016 issue of Consumer Reports, the magazines staff drew attention to what they called the ticket fee frenzy by dissecting the price of a floor-level seat at a Guns N Roses concert taking place that summer in Kansas City, Missouri. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. StubHub: $245 - $542. Taylor Swift with beabadoobee and Gracie Abrams. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. [2022], Ticketmaster vs Seatgeek: Which Is Right For You? The delivery fees are determined by the venues. Even so, the veteran shoppers still spent 15% more with hidden-fee pricing relative to the StubHub veterans who saw the full price up front. Twice a week, well send you the best Goods stories exploring what we buy, why we buy it, and why it matters. You can't see the total number of tickets available for any given event, which means that venues might sell out if you wait to make your purchase. (In April, a Wisconsin man filed a class action suit against StubHub, seeking $5 million. Reddit and its partners use cookies and similar technologies to provide you with a better experience. While Ticketmaster will cost you two different charges, StubHub here will allow you to list the tickets on sale for free. So, which of the two is trustworthy? These results implied that the hidden-fee buyers were misinformed about the total purchase price. Many will have different ticket options and prices for the same event, so it helps to compare both before you make your purchase. Do youtransfer the Ticketmaster tickets to your Wallet on iPhone, and then you can transfer them over to a buyer? Add-Ons Available See Tickets From New York Knicks Offers Watch in Comfort Enjoy a set up like none other with luxe event suites. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. That makes it the best option if you want to get tickets before they sell out, but you're not sure you're 100 percent committed to the event yet. (I tested this out by pretending to buy a ticket to the Nationals Wednesday concert in Brooklyn, New York, which was advertised at $66.50, but came out to $83.88 after a $14.88 service fee and a $2.50 fulfillment fee.). 2020 Official Top 5 Review. Ticketmaster vs Stubhub: Which is Better? I have tried to call many times and have sent multiple emails, the event is tomorrow and I am unable to send the buyer their tickets, as well as transfer to my friends. You can enter the barcode of the ticket for them to get a hold of the important details. This is my first time selling on Stubhub. Select the tickets you'd like to sell and click "Sell." 5. Last April, the New York Times reported on complaints from venues that alleged Live Nation had threatened them for selling tickets through Ticketmasters largest competitor AEG. Plain and simple, wrote TJ Platt from Arizona. The cheapest prices and best locations vary depending on the event, so it always helps to check both. For fan-to-fan reselling rather than original venue purchasing, there are extra fees applied. By submitting your email, you agree to our, How ticket fees got so bad, and why they wont get better, This story is part of a group of stories called, Hailey Bieber, Selena Gomez, and the Easter egg-ification of the Hollywood feud, The Supreme Court signals that a terrifying attack on voting rights will vanish for now, Take a mental break with the newest Vox crossword. A Division of NBCUniversal. "It's capitalism at its finest, supply and demand. The Official Top 5 Review team is dedicated to testing and researching the top products available for many different industries. [79] Ticketmaster should be able to confirm this for you. In most cases, tickets arent issued until 24 hours before the event. Ticketmaster on Tuesday called the demand "historically unprecedented." It was moderated by Michael Ostheimer, an attorney for the FTCs advertising practices division. display: none !important; Which among the two has more payment options and offers tickets at rather cheaper prices? . There is a 15 percent charge that remains consistent regardless of your ticket price. Millions turn to Vox to educate themselves, their family, and their friends about whats happening in the world around them, and to learn about things that spark their curiosity. Close to 7,000 people wrote to the Federal Trade Commission (FTC) during an open-comment period about online ticket sales at the end of last year. "Stubhub is saying they cannot refund buyers because sellers . The mobile app comes with a Price Alert feature to let you know if there are new ticket deals for events or artists you're interested in. Not every ticket includes a facility charge. Press question mark to learn the rest of the keyboard shortcuts. However, it might actually be a fraud. why does ticketmaster pay you after the event why does ticketmaster pay you after the event Posted at 01:41h in to avoid accidents, a defensive driver should by You can use the price filtering tool to find the best seats for your budget by looking at venue maps. Tickets for sporting events, concerts, and theater productions. StubHubs website is very convenient to use. We may earn small commission from the products mentioned in this post. Demand for Taylor Swift concert tickets exceeded every expectation, says Liberty Media CEO. In addition to the huge payout, the company was compelled to add disclosures on its website acknowledging that fees are a source of profit. Elon Musk thinks were close to solving AI. Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM Saturdays, and 9 AM to 6 PM Sundays. That price tag will get . However, you will receive full refunds on any canceled events, and the customer support team will try to help if there are any issues with your tickets. Unique Ticketnetwork Features 200 percent ticket refund for accepted but undelivered tickets, as well as invalid tickets. Special Offers From discounts to flex tickets to fireworks, check out our current ticket offers. Ticketmaster intentionally provided codes and verified fans when it knew the available ticket inventory could not satisfy this demand.. Ticketmaster vs Stubhub. Having an extremely large volume allows them to lower their margins. Sign up for The Goods newsletter. Sign in to your original ticket provider's account and find the tickets for the event you want to transfer. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. Note: you can edit the price you have entered or you can always delete your listing. Select the seats and have a look at all the other important details. The prices of tickets fluctuate and you can be charged a lot higher than the actual face value of the ticket. In 2016, for example, New York State Attorney General Eric T. Schneiderman led an investigation into the online ticketing industry and announced that superfluous fees are impermissible under the law and constitute evidence of abuse of monopoly power., And since early 2018, the Department of Justice has been investigating TicketMasters parent company Live Nation for anticompetitive practices. For the experiment, StubHub randomly assigned half of all U.S. users, who count in the millions, to an experimental back-endor hiddenfee structure where buyers saw only the ticket list price as they shopped, and extra fees were only displayed on the checkout page. Get this delivered to your inbox, and more info about our products and services. A place to discuss and share all matters concerning singer, Lana Del Rey. At the FTC meeting on Tuesday, the online ticketing industry insisted that it cant regulate itself, an insistence that has been backed up by its actions over the past 20 years. You would transfer the tickets from your Ticketmaster account to the buyers email address. Ticketmaster has a website that is easy to use. "Due to extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand, tomorrow's public on-sale for Taylor Swift | The Eras Tour has been canceled," the site said in a tweet. The prices can also vary for different locations, for different states, different days, and different timings. Save my name, email, and website in this browser for the next time I comment. Nothing was even on the table. For most participating venues, you can get a full refund on your tickets if you request it within 72 hours. Swift will perform more . Stocksy. I think weve already covered that.. Today, both ticket brokers serve as primary ticket resellers and dealers for those who want to buy sporting event and concert tickets without visiting a box office. The guide from the brand will help you list your ticket on the website. If none of these work, you might have to pay the Stubhub penalty for your inability to deliver the tickets. Imagine, you got a ticket for your favorite artists concert but because of some reason, you cannot attend it. Comprehensive event search feature. Fees of this size are a common source of confusion and ire. Please consider making a one-time contribution to Vox today. Does anyone know of another way to get ahold of their support? For more information, please see our A person without any knowledge and experience in using a ticket-buying and selling website can also use this site. The New York Yankees are dumping Ticketmaster for StubHub as its ticket resale partner, in a six-and-a-half-year, $100 million deal that begins on July 15. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. Unable to transfer Tickets Ive sold. Not looking for Taylor Swift? Home; Sport; Boxing; Goodwin Promotions; A Night of Professional Championship Boxing - Fight Night 17. And Ticketmaster is regularly referred to as one of the most-hated companies in America its the largest online ticket seller by far and has been under monopoly scrutiny since its 2010 merger with Live Nation, the countrys largest promotion and venue company. Having all of this information makes it easier for you to find tickets that match your budget and interest. Ability to get tickets without visiting box offices in person. The company's ticket sales are fulfilled digitally or at its two main fulfillment centers located in Charleston, West Virginia, and Pharr, Texas . You should be able to transfer them from your Ticketmaster account. When you sell tickets through the service, there aren't any fees for listing. As an Amazon Associate we earn from qualifying purchases. The service tends to have lower add-on convenience fees as well, and it sometimes has a larger seating selection for different events. Ticket prices can be cheaper than face value. Please help! [2022], Ticketmaster vs Ticketek: Which Is Best For You? This means people can first purchase the tickets from Ticketmaster and then sell them on StubHub. Select "Tickets" from the drop-down menu. Click the button to transfer tickets and follow the simple steps onscreen to transfer to your friends. "There are almost so many [secondary sellers] that you just can't keep up," Cobb said. Don't show them on your phone. Professor of Economics, Business and Public Policy, Economic Analysis and Policy, Haas School of Business It employs mostly professional independent ticket brokers who undergo a strict vetting and ranking process, so it's fairly reliable, too. In other cases, a reseller may be selling you tickets they haven't even secured yet. See Full Review of - Ticketmaster | Stubhub. Wed Aug 09 2023 6:30 PM SoFi Stadium, Inglewood, California. Secondary sellers often buy up tickets from primary sellers in bulk with the help of "bots," and then resell them at a higher price, a practice known as ticket "touting.". You will enter your community username and new password and done! Donald Bosseau, a man from California who had been organizing an outing with his church group of 27 people, said he was shocked by a 17 percent fee added to the cost of each ticket, and had to waste his time going around to everyone and asking if they were okay with the higher price. Search by team, venue, artist, or event. You can buy tickets online over the website,. But with reselling and convenience fees, the prices for events can easily skyrocket into hundreds or even thousands of dollars. . "Deals for hot tickets, you're virtually not going to find one," said Andrew Farwell, vice president of Outback Presents, an independent concert promoter based in Nashville. These days, the majority of ticket sales happen online. You can also contribute via. By choosing I Accept, you consent to our use of cookies and other tracking technologies. Ticketmaster has available refunds should the event be rescheduled, postponed, or cancelled. In addition to having all the search categories of Stubhub, the search function also lets you seek events by entertainment genre. The prices of the tickets sold at Ticketmaster will vary according to their demand on every platform. Both venues have comprehensive customer service options, but Stubhub comes out slightly ahead due to the FanProtect ticket clauses. In case you do not have a specific event in mind, you can browse by the categories or choose any from the top-selling ones. This is a textbook place where a regulator could make a big difference, MITs Sara Fisher Ellison chimed in, suggesting the FTC just mandate that all ticket sellers use the same up-front all-in pricing so that no one company would be taking the risk of seeming more expensive than the others in Google search results. You will enter your community username and new password and done! This isn't always the case and sites like Vivid Seats and Seat Geek will have their opportunity to provide cheaper tickets as well. Ticketmaster should be able to confirm this for you. Selling online, especially the ticket you have already bought under your name was never an easy task until Ticketmaster stepped in. I thought it might be helpful to point out the difference between Ticketmaster and Stub Hub, as this seems to be a . These are asking prices, not necessarily what fans are paying to score a seat. Order processing fees are another type of convenience fee. All Rights Reserved. Sign into your StubHub account and click the "Sell" button in the top toolbar. StubHub is a ticket exchange and resale company in the United States that offers services for both buyers and sellers under a good list of categories including consoles, theatre, sports, and other live events. If all tickets are purchased during the ARMY MEMBER Presale, there will not be a General Verified Fan Presale or General Onsale. I'm confused. With StubHub, "The StubHub Promise" guarantees a refund if you were sold a fraudulent ticket. Is there any way I am able to give these tickets to the buyer?

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