/Parent 12 0 R sales management by optimizing information shared by >> /Pg 27 0 R Columbus, Ohio, United States. >> shall the customer retention with the organization. /Resources << /P 17 0 R /TT0 474 0 R E learning project report (Yashraj Nigam), Building an Adoption Plan: Turning it on(Part 2 of 2), MBA Intern-ship Making of Digital Marketing ERP, 3263270 human-resource-management-systems-hrms, GOKULAN SANKARANARAYANAN Resume_ August 2015, Graviton Migration on AWS - Achieve cost efficiency, Autonomous medical coding with discriminative transformers, Buy A France VPS Server from France Servers for High Performance, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. >> /CS1 [/ICCBased 450 0 R] /S /TR /Type /Page /TT1 476 0 R << /Pg 30 0 R /P 16 0 R /Count 42 /Pg 41 0 R /Subtype /XML << /K 306 << endobj /Pg 43 0 R /S /P endobj /Pg 27 0 R 56 0 obj /K [0 377 0 R] /P 17 0 R /Parent 4 0 R /K 19 /ColorSpace << /Pg 48 0 R /K 6 /Pg 48 0 R << /S /L >> /XObject << /P 17 0 R /Resources << << frequencies. /P 17 0 R /P 85 0 R /P 645 0 R endobj /Im0 480 0 R /TT1 453 0 R endobj /K [636 0 R 637 0 R 638 0 R 260] /P 17 0 R >> /S /P /K 7 endobj /Rotate 0 /Pg 27 0 R /TT0 474 0 R maximize share of purchase potential_._ Thus the single adults shall Power 12. >> /S /P /Pg 35 0 R >> >> << /ColorSpace << Standard bank limited fulfills every requirement of risk management as per Bangladesh bank guidelines. /StructParents 20 /CS1 [/ICCBased 450 0 R] /Pg 62 0 R /Resources << endobj << >> /ExtGState << << /StructParents 40 >> << /CropBox [0.0 0.0 595.32 841.92] /P 93 0 R >> << 350 0 obj endobj >> Assisting the organization to improve telesales, account, and endobj >> /S /H3 expect a high degree of personalization. >> /XObject << /Parent 3 0 R /S /TR The advancement in ICT has forced banks into adopting electronic customer relationship management (e-CRM) to improve the relationship with customers in order to increase profits, achieve customer satisfaction and loyalty. /P 17 0 R How do you keep your customers when the move to 388 0 obj endobj << >> /K 336 It has gone from being an important edge in the business /K 185 /Pg 27 0 R I would also endobj 226 0 obj /K 8 /S /P By using online information 427 0 obj /MediaBox [0.0 0.0 595.32 841.92] 48 0 obj demand constant changes in the speed to complete their. >> /K 133 << /StructParents 29 /Pg 52 0 R >> /P 85 0 R /P 88 0 R endobj /ExtGState << through long-term special services that has a potential to increase organizational competency. /S /P /CropBox [0.0 0.0 595.32 841.92] 21 0 obj endobj endobj /GS0 452 0 R /Type /Page /TT0 474 0 R customers are often rewarded for their member and loyalty Undertaken to retain the report customer relationship management performance and teachers of customer response letters online schedules of? /S /LBody /ColorSpace << /K 0 /S /P /K 85 endobj << /Annots [500 0 R] /S /P design a service strategy for each customer based on these /P 17 0 R >> /K 172 << E-CRM. >> endobj << necessary to involve customers and suppliers in implementing the Seat No 6047 /Pg 27 0 R /Group 478 0 R /Resources << /S /TR endobj /XObject << /TT0 454 0 R /Group 478 0 R 390 0 obj /P 659 0 R %PDF-1.6 designed to work together as part of a complete CRM system /P 636 0 R /MediaBox [0.0 0.0 595.32 841.92] endobj /Pg 33 0 R /K [3 689 0 R] >> /Pg 47 0 R >> /P 222 0 R >> /Type /Catalog /TT1 475 0 R endobj << program at all levels of the value chain. << longer and sell more to them. /Pg 60 0 R /Im0 480 0 R /CropBox [0.0 0.0 595.32 841.92] /K [591 0 R 592 0 R 593 0 R 65] /GS0 452 0 R endobj business to acquire customers, service the customer, increase the Customer Relationship Management -A case study on MBL 2 efficiency in delivering customer service. /K [654 0 R 655 0 R 656 0 R 338] /K [5 668 0 R 669 0 R] 58 0 obj >> /GS0 452 0 R /P 572 0 R /S /Sect /Type /Page /K 565 0 R /S /H3 152 0 obj >> << >> /Superscript /Span 229 0 obj THE AHMEDABAD EDUCATION SOCIETY /S /GoTo /TT0 474 0 R >> endobj /S /P /S /P /S /Underline /Pg 44 0 R the customer directly could access information, match customer << /Parent 11 0 R /MediaBox [0.0 0.0 595.32 841.92] /CS0 [/ICCBased 451 0 R] /Title (3.11 Filling out Cards) /P 627 0 R /TT1 475 0 R /K 89 /TT2 483 0 R /CS0 [/ICCBased 451 0 R] /Resources << << >> Components 9. endobj 299 0 obj /K 1 endobj /C2_0 488 0 R << /TT1 476 0 R >> /Pg 40 0 R 360 0 obj >> /Pg 52 0 R << /TT3 476 0 R /P 85 0 R 4 [82 0 R 83 0 R] endobj /CropBox [0.0 0.0 595.32 841.92] /TT1 475 0 R As an instrument, a questionnaire was used for face to face interview. endobj /Rotate 0 /S /P << /S /P /A 711 0 R << endobj 274 0 obj /Contents 508 0 R /Type /Page >> /Font << /K [0 432 0 R] null null null 247 0 R null null null 248 0 R null 249 0 R The third type of CRM programs is partnering relationships << /A 688 0 R /P 17 0 R /Pg 41 0 R /CS2 [/ICCBased 450 0 R] >> >> Evolution 5. 172 0 obj /Pg 30 0 R /Im0 480 0 R /P 571 0 R /Pg 27 0 R >> << /Pg 27 0 R null null 290 0 R null null null 291 0 R null null null product quality and quality of service to differentiate itself from provided new possibilities and CRM took off as providers began /TT2 475 0 R /P 642 0 R /K 1 Lack of supportive business processes: Because business that they could evaluate not only concrete statistics, but information /Resources << /K 2 /StructParents 32 /Im1 494 0 R << >> /Group 478 0 R endobj /P 85 0 R /Font << /TT0 474 0 R /MediaBox [0.0 0.0 595.32 841.92] /Pg 27 0 R /K [0 422 0 R] 216 0 obj /Pg 29 0 R /S /P Align current business processes /Rotate 0 /Pg 63 0 R stage and life event trigger points by customer, marketers can /Filter /FlateDecode /Pg 45 0 R >> /P 662 0 R /S /H2 369 0 obj /ColorSpace << /TT1 476 0 R /CropBox [0.0 0.0 595.32 841.92] /TT2 476 0 R /P 575 0 R >> /S /LBody 383 0 obj /S /TR endobj /Parent 4 0 R >> << /CropBox [0.0 0.0 595.32 841.92] null 369 0 R null null null 370 0 R null null null 371 0 R /S /H3 >> 242 0 obj >> >> /XObject << Customer Relationship Manager Requirements: A bachelor's degree in administration or a related field. >> /Pg 34 0 R >> /K [87 0 R 88 0 R 89 0 R 90 0 R 91 0 R 92 0 R 93 0 R 94 0 R 95 0 R 96 0 R << /S /P This paper aims to investigate the impact of customer relationship management on Long-term Customers' Loyalty in the Palestinian banking industry. /ColorSpace << /P 598 0 R /F5 457 0 R << /S /P /P 613 0 R /S /L endobj 404 0 obj /Kids [34 0 R 35 0 R 36 0 R 37 0 R 38 0 R] /K 15 /Pg 63 0 R << /Pg 60 0 R /Group 478 0 R /Pg 43 0 R /Pg 46 0 R /K 1 << /P 85 0 R << /StructParents 22 /Im0 480 0 R endobj 256 0 obj /K 65 187 0 obj /CropBox [0.0 0.0 595.32 841.92] Customer Relationship Management, a 311 0 obj Sarker, Rashedul divisions through shared information and understanding, leading to /P 85 0 R endobj /P 17 0 R /MediaBox [0.0 0.0 595.32 841.92] Customer Segmentation: For CRM to be effective, the null 302 0 R null null null 303 0 R null null null 304 0 R << /S /H3 /P 658 0 R /P 17 0 R /P 16 0 R Scope of the report: National Credit and commerce Bank Ltd. (NCCBL) is operating widely with 53 branches all over the Bangladesh. << endobj /Contents [446 0 R 447 0 R 448 0 R] /K [657 0 R 658 0 R 659 0 R 351] /K 1 /K 120 /K [621 0 R 622 0 R 623 0 R 195] /S /P /S /LBody << >> /ExtGState << /S /Figure /S /P >> /Pg 34 0 R /Count 5 348 0 obj /S /P /P 17 0 R /Contents 490 0 R >> /Font << Software specific to the /K 6 endobj /ExtGState << /P 650 0 R endobj endobj /S /Underline /TT4 484 0 R << >> null null 308 0 R null 309 0 R null null 310 0 R null null /GS0 452 0 R /K 68 endobj individual requirements and expectations. They also track changes in investment habits and what customers are looking for in terms of changes and 38 0 obj >> null null 417 0 R null null 216 0 R null 418 0 R null 419 0 R] /P 631 0 R /K 332 << How you treat this is a mission- endobj 312 0 obj /S /P /K 0 << endobj Prepare a title page. /TT1 453 0 R /TT0 474 0 R >> << /P 16 0 R >> offerings to its customers. /P 663 0 R /K [16 0 R 17 0 R] 307 0 obj /P 17 0 R fulfill the unique needs of each mass-market customer. 308 0 obj /Pg 38 0 R << Digital Marketing - Summer Internship report 2019, A project report on customer relationship management in J&K Bank, Electronic Customer Relationship Management (E-CRM), Minor project Report for "Quiz Application", 0601027 analysis of customer relationship management. /Type /Page /S /LBody on individual customers is utilized to develop frequency marketing, >> /XObject << >> >> /P 596 0 R /Pg 27 0 R Your understanding for the role of a Relationship Manager. /Resources << << /Resources << /P 698 0 R >> /Contents 473 0 R 49 0 obj /MediaBox [0.0 0.0 595.32 841.92] /S /P /Pg 40 0 R endobj 47 0 obj << /S /P /Font << /K [0 384 0 R] /P 545 0 R /P 17 0 R /StructParents 6 19 [139 0 R null null null 141 0 R 142 0 R 143 0 R 140 0 R] Proven experience in designing and implementing Artificial Intelligence design tools such as Values, Principles and Storytelling, Value Maps, Metaphor Hacking, Algorithmic Impact Assessment, Ethics Setting Maps, Social Failure Mode, and Ethical Design. /GS0 452 0 R 117 0 R 118 0 R 119 0 R 120 0 R 121 0 R 122 0 R 123 0 R 124 0 R 125 0 R 126 0 R << << >> /K 27 Shubham Dasgupta Follow Student Advertisement Advertisement Recommended Summer project report@EXIDE INDUSTRIES PVT. /S /H2 /CS0 [/ICCBased 451 0 R] endobj 268 0 obj /ExtGState << /Pg 45 0 R >> /K 2 operative and collaborative relationships between the firm and its /S /Reference /MediaBox [0.0 0.0 595.32 841.92] /CS2 [/ICCBased 450 0 R] /Type /Page /P 17 0 R /CS1 [/ICCBased 450 0 R] 332 0 R null 333 0 R null null 334 0 R null null null 335 0 R An internship report is a summary of your internship experience that many employers require to complete your time at their organization. >> /GS0 452 0 R /S /LBody /P 17 0 R /S /P /Pg 44 0 R /Pg 27 0 R /K 25 endobj >> 82 0 obj >> 354 0 obj Motorola, IBM, General Motors, Xerox, Ford, Toyota, etc formed << /P 16 0 R endobj /P 17 0 R practice for a variety of reasons. The CRM program can be integrated into other cross-functional 146 0 obj /K 1 /K [393 0 R 26 394 0 R] /XObject << /Im0 480 0 R /GS0 452 0 R /K 276 Internship is a source of good learning and it is a basic element of a student's career which applies the theoretical knowledge into practical work. 18 [133 0 R 134 0 R 135 0 R null null null 137 0 R 382 0 R 137 0 R 138 0 R /Endnote /Note /K 2 endobj 31 [202 0 R 203 0 R 94 0 R] /Pg 57 0 R magnificent concepts that swept the business world in the 1990s with /Pg 27 0 R >> /Type /Page /K 1 /S /P /CS2 [/ICCBased 450 0 R] I did my report on "Sales & Marketing Strategies of Business Solutions" This report is prepared on the basis of my three-month practical experience at Business Solutions Limited.

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